Helldivers 2 Multiplayer Issues: Quick Fixes for Common Problems

Jason Wyat

Helldivers 2 Multiplayer Issues

Helldivers 2 is a fast-paced, squad-based multiplayer game where teamwork is everything. It’s all about jumping into exciting missions, fighting off alien threats, and helping your fellow soldiers. But for many players, the biggest enemy isn’t the bugs you fight—it’s the multiplayer issues that stop you from playing with your friends.

From connection problems to failed lobby joins and broken friend requests, Helldivers 2 has had a rocky multiplayer experience for some users, especially on PC and PS5. These issues are frustrating, especially when you want to relax and enjoy a few games with your squad.


Common Multiplayer Issues in Helldivers 2

Helldivers 2 offers thrilling cooperative gameplay, but many players face challenges when connecting with others. Below are some of the most frequently reported multiplayer issues:

  1. Failed to Join Game Lobby: Players often encounter errors when attempting to enter game lobbies, preventing them from joining sessions.
  2. Unable to Join Friends: Players may experience frustration when trying to connect with friends’ games.
  3. Connection Errors and Server Issues: Unexpected disconnections and server problems disrupt gameplay, affecting the overall experience.
  4. Friend List Not Working: The in-game friend list sometimes fails to display friends or shows them as offline, complicating the process of teaming up.
  5. Crossplay Not Functioning Properly: Issues with cross-platform play between PC and PS5 hinder players from connecting across different platforms.
  6. Matchmaking Problems: Players experience long wait times or cannot find matches, impacting their ability to engage in multiplayer sessions.

Troubleshooting ‘Failed to Join Game Lobby’ Errors

Experiencing a “Failed to Join Game Lobby” error in Helldivers 2 can be frustrating. This issue often arises due to network problems, server overloads, or game settings. Below are effective strategies to resolve this error and enhance your gaming experience.

1. Restart the Game and System

Sometimes, simply restarting the game or your device can clear temporary glitches:

  • Restart Helldivers 2: Close the game completely and relaunch it.
  • Reboot Your Device: Restart your computer or console to refresh system resources.

2. Check Internet Connection

A stable internet connection is crucial for online gaming:

  • Test Connection Speed: Ensure your internet speed meets the game’s requirements.
  • Use Wired Connection: If possible, connect via Ethernet for a more stable connection.
  • Restart Router/Modem: Power cycle your networking equipment to resolve connectivity issues.

3. Disable Crossplay

Disabling crossplay can sometimes resolve matchmaking issues:

  • Access Gameplay Options: In the game’s settings, navigate to ‘Gameplay Options.’
  • Turn Off Crossplay: Disable the crossplay feature and save the changes.

This adjustment may reduce server strain and improve matchmaking success.

4. Adjust Firewall and Antivirus Settings

Security software can sometimes block game connections:

  • Add Exception: Include Helldivers 2 in your firewall and antivirus exception lists.
  • Temporarily Disable Security Software: As a test, disable these programs to see if they are causing the issue.

5. Verify Game Files

Corrupted or missing game files can lead to connection errors:

  • For PC Users:
    • Open Steam and navigate to your game library.
    • Right-click on Helldivers 2 and select ‘Properties.’
    • Go to the ‘Local Files’ tab and click ‘Verify Integrity of Game Files.’

This process will check for and replace any corrupted files.

6. Reset Network Settings

Resetting network configurations can resolve underlying connectivity issues:

  • On Windows:
    • Press the Windows key, type ‘CMD,’ right-click ‘Command Prompt,’ and select ‘Run as Administrator.’
    • Enter the following commands one by one:
      • netsh winsock reset
      • netsh int ip reset all
      • netsh winhttp reset proxy
      • ipconfig /flushdns
    • Restart your computer and relaunch the game.

These steps can help re-establish network connections.

7. Run the Game as Administrator

Running the game with administrative privileges can bypass certain permission issues:

  • Locate Game Executable:
    • Navigate to the folder where Helldivers 2 is installed.
    • Find the game’s executable file (e.g., Helldivers2.exe).
  • Set to Run as Administrator:
    • Right-click the executable and select ‘Properties.’
    • Go to the ‘Compatibility’ tab.
    • Check the box for ‘Run this program as an administrator.’
    • Click ‘Apply’ and then ‘OK.’

This approach can help in resolving access-related issues.


Troubleshooting Friend Request Issues in Helldivers 2

Experiencing difficulties with friend requests in Helldivers 2 can hinder your multiplayer experience. Here are some effective solutions to address these issues:

1. Restart the Game

      A simple yet effective step is to restart Helldivers 2. This can resolve minor glitches that may be affecting friend requests.

      2. Toggle Crossplay Settings

        Crossplay can sometimes interfere with friend requests. To address this:

        • Navigate to the game’s Options menu.
        • Locate the Crossplay option.
        • Disable it, wait a moment, then re-enable it.

        This process can refresh the crossplay connection and potentially resolve the issue.

        3. Resend Friend Requests

          If a friend request isn’t working:

          • Cancel the pending request.
          • Generate a new friend code.
          • Send a new request using the updated code.

          This method ensures both players are using the most recent and accurate information.

          4. Manually Join a Friend’s Game

            As a workaround:

            • Ensure Matchmaking Privacy is set to Public.
            • Have your friend start a mission on a less populated planet.
            • Search for their game in the mission list and join manually.

            This method allows you to play together without relying solely on the friend request system.

            5. Adjust Privacy Settings

              Ensure your Steam profile settings are not restricting friend requests:

              • Go to your Steam Profile > Edit Profile > Privacy Settings.
              • Set all privacy options to Public.
              • Restart Steam and check if the issue persists.

              This adjustment can resolve visibility issues between friends.

              6. Run the Game as Administrator

              On PC, running Helldivers 2 with administrative privileges can bypass certain restrictions:

              • Navigate to the game’s installation folder.
              • Right-click on the game’s executable file.
              • Select ‘Properties’ > ‘Compatibility’ tab.
              • Check ‘Run this program as an administrator’ and apply the changes.

              This can help in resolving connectivity issues.

              7. Verify Game Files

                Corrupted or missing game files can cause issues:

                • Open your game launcher (e.g., Steam).
                • Navigate to Helldivers 2 in your library.
                • Right-click and select ‘Properties’ > ‘Local Files’ tab.
                • Click ‘Verify Integrity of Game Files’.

                This process will replace any corrupted files.

                8. Check for Game Updates

                  Ensure both you and your friend have the latest game updates installed. Developers frequently release patches to fix known issues.


                  Crossplay Issues in Helldivers 2

                  Cross-platform play, or crossplay, allows players from different gaming platforms to join forces in Helldivers 2. However, many players have encountered issues when connecting across platforms, particularly between PC and PlayStation 5. Common problems include the inability to send or accept friend requests, difficulties in joining friends’ lobbies, and matchmaking errors.

                  Common Crossplay Problems and Solutions

                  1. Friend Requests Not Working

                  Issue: Players cannot send or accept friend requests across platforms.

                  Solutions:

                  • Ensure crossplay is enabled in the game’s options menu.
                  • Restart the game and your device.
                  • Try sending the friend request multiple times.
                  • Verify that both players have updated to the latest game version.
                  • Unable to Join Friends’ Lobbies

                  Issue: Players cannot see or join friends’ game lobbies.

                  Solutions:

                  • Confirm that all players are on the same planet and at the same difficulty level.
                  • Set the lobby’s privacy setting to “Public” temporarily to allow friends to join.
                  • Manually search for the host’s game in the multiplayer menu.
                  • Matchmaking Difficulties

                  Issue: Players experience long wait times or fail to find matches.

                  Solutions:

                  • Play during off-peak hours to reduce server load.
                  • Select less populated planets for missions.
                  • Ensure a stable internet connection.

                  For a visual guide on fixing crossplay issues, you can refer to the following video:


                  Resolving Matchmaking and Quickplay Issues in Helldivers 2

                  Experiencing difficulties with matchmaking and Quickplay in Helldivers 2 can hinder your cooperative gameplay experience. Below are effective strategies to address these challenges:

                  1. Disable Crossplay

                    Cross-platform play may sometimes interfere with matchmaking. To disable it:

                    • Open the game and navigate to ‘Options’.
                    • Select ‘Gameplay’.
                    • Locate ‘Crossplay’ and set it to ‘Off’.
                    • Apply the changes and restart the game.

                    This adjustment can enhance matchmaking stability.

                    2. Restart the Game and System

                      A simple restart can resolve temporary glitches:

                      Close Helldivers 2 completely.

                      • Reboot your gaming device.
                      • Relaunch the game and attempt to join a match.

                      This method often clears minor connectivity issues.

                      3. Manually Search for Games

                        If Quickplay is unresponsive:

                        • Access the Galactic War Map.
                        • Select a planet and mission manually.
                        • Look for active games and attempt to join directly.

                        This approach can bypass Quickplay issues and connect you to ongoing sessions.

                        4. Deploy an SOS Beacon

                          Initiating an SOS beacon can facilitate player connections:

                          • Start a solo mission.
                          • Deploy an SOS beacon during the mission.
                          • Exit the mission and return to your ship.
                          • Attempt to join Quickplay or matchmaking again.

                          This method has been effective for some players in resolving matchmaking issues.

                          5. Verify Game Files

                            Corrupted files can disrupt matchmaking:

                            For PC users:

                            • Open your game launcher (e.g., Steam).
                            • Navigate to your library and right-click on Helldivers 2.
                            • Select ‘Properties’ > ‘Local Files’ > ‘Verify Integrity of Game Files’.

                              This process will identify and replace any corrupted files.

                              6. Check for Game Updates

                                Ensure your game is updated to the latest version:

                                • Developers frequently release patches to address known issues.
                                • Regularly check for and install available updates.

                                Keeping the game updated can resolve existing matchmaking problems.

                                For a visual guide on fixing Quickplay issues, you can refer to the following video:


                                Addressing the “Failed to Join Game Lobby” Error in Helldivers 2

                                Encountering the “Failed to Join Game Lobby” error can be a significant hindrance in Helldivers 2. To effectively address this issue, consider the following solutions:

                                1. Disable Crossplay

                                  Cross-platform play can sometimes introduce connectivity issues. To disable it:

                                  • Launch Helldivers 2 and access the ‘Options’ menu.
                                  • Navigate to ‘Gameplay’.
                                  • Find the ‘Crossplay’ option and set it to ‘Off’.
                                  • Save the changes and restart the game.

                                  This adjustment can enhance matchmaking stability.

                                  2. Set Matchmaking Privacy to Public

                                    Ensuring your game is open to other players can facilitate smoother connections:

                                    • In the ‘Options’ menu, select ‘Gameplay’.
                                    • Locate ‘Matchmaking Privacy’ and set it to ‘Public’.
                                    • Save the settings.

                                    This setting allows for broader matchmaking possibilities.

                                    3. Restart the Game and System

                                      A simple restart can resolve temporary glitches:

                                      • Close Helldivers 2 completely.
                                      • Reboot your gaming device.
                                      • Relaunch the game and attempt to join a match.

                                      This method often clears minor connectivity issues.

                                      4. Manually Join Games

                                        If automatic matchmaking is problematic:

                                        • Access the Galactic War Map.
                                        • Select a planet and mission manually.
                                        • Look for active games and attempt to join directly.

                                        This approach can bypass Quickplay issues and connect you to ongoing sessions.

                                        5. Deploy an SOS Beacon

                                          Initiating an SOS beacon can attract other players to your session:

                                          • Start a solo mission.
                                          • Deploy an SOS beacon during the mission.
                                          • Wait for players to join your session.

                                          This method can facilitate cooperative gameplay.

                                          6. Verify Game Files

                                            Corrupted or missing game files can cause issues:

                                            • Open your game launcher (e.g., Steam).
                                            • Navigate to Helldivers 2 in your library.
                                            • Right-click and select ‘Properties’ > ‘Local Files’ tab.
                                            • Click ‘Verify Integrity of Game Files’.

                                            This process will replace any corrupted files.

                                            7. Check for Game Updates

                                              Ensure your game is updated to the latest version:

                                              • Developers frequently release patches to address known issues.
                                              • Regularly check for and install available updates.

                                              Keeping the game updated can resolve existing matchmaking problems.

                                              For a visual guide on fixing this error, you can refer to the following video:


                                              Addressing the “Unable to Join Friend” Error in Helldivers 2

                                              Experiencing the “Unable to Join Friend” error can frustrate players eager to team up in Helldivers 2. To resolve this issue, consider the following solutions:

                                              1. Disable Crossplay

                                                Cross-platform play may sometimes cause connectivity issues. To disable it:

                                                • Open Helldivers 2 and go to ‘Options’.
                                                • Select ‘Gameplay’.
                                                • Find ‘Crossplay’ and set it to ‘Off’.
                                                • Save the changes and restart the game.

                                                This adjustment can help stabilize connections.

                                                2. Use Friend Codes

                                                  Instead of relying solely on platform-based friend lists, utilize the in-game friend code system:

                                                  • Navigate to the ‘Social’ tab in the game.
                                                  • Generate your unique friend code.
                                                  • Share this code with your friend.
                                                  • Have your friend input the code in their ‘Friend Search’ to add you.

                                                  This method can bypass potential platform-specific issues.

                                                  3. Verify Game Files

                                                    Corrupted or missing game files can lead to connection problems. To verify and repair:

                                                    • Open your game launcher (e.g., Steam).
                                                    • Navigate to your library and right-click on Helldivers 2.
                                                    • Select ‘Properties’ > ‘Local Files’ > ‘Verify Integrity of Game Files’.

                                                    This process will identify and replace any corrupted files.

                                                    4. Update the Game

                                                      Ensure both your game and your friend’s game are updated to the latest version:

                                                      • Developers frequently release patches to address known issues.
                                                      • Regularly check for and install available updates.

                                                      Keeping the game updated can resolve existing connection problems.

                                                      5. Review Firewall and Router Settings

                                                        Firewalls and routers can sometimes block the necessary ports for multiplayer gaming:

                                                        • Temporarily disable your firewall to test if it’s causing issues.
                                                        • If necessary, add Helldivers 2 as an exception in your firewall settings.
                                                        • Ensure that your router’s settings allow for online gaming.

                                                        Adjusting these settings can facilitate smoother connections.

                                                        For a visual guide on fixing this error, you can refer to the following video:


                                                        Troubleshooting “Can’t Connect to Server” Errors in Helldivers 2

                                                        Experiencing “Can’t Connect to Server” errors in Helldivers 2 can disrupt your gaming sessions. To address this issue, consider the following steps:

                                                        1. Check Server Status

                                                          Before troubleshooting, verify if the game’s servers are operational:

                                                          • Visit official channels or community forums for server status updates.
                                                          • Platforms like Downdetector provide real-time outage reports.

                                                          If servers are down, the issue is likely on the game’s end.

                                                          2. Restart Your Router and Modem

                                                            Network devices can encounter issues over time:

                                                            • Power off both your router and modem.
                                                            • Wait for about 60 seconds.
                                                            • Power them back on and ensure all lights indicate a stable connection.

                                                            This can resolve local connectivity problems.

                                                            3. Use a Wired Connection

                                                              Wired connections offer more stability than wireless:

                                                              • Connect your gaming device directly to the router using an Ethernet cable.
                                                              • This reduces potential interference and packet loss.

                                                              A stable connection can enhance server communication.

                                                              4. Configure Firewall and Antivirus Settings

                                                                Security software might block game connections:

                                                                • Temporarily disable your firewall and antivirus to test connectivity.
                                                                • If the game connects successfully, add Helldivers 2 as an exception in your security software.

                                                                Ensure your system remains protected by re-enabling security features after testing.

                                                                5. Adjust DNS Settings

                                                                  Using public DNS servers can improve connection reliability:

                                                                  • Change your DNS settings to Google’s Public DNS:
                                                                    • Primary: 8.8.8.8
                                                                    • Secondary: 8.8.4.4
                                                                  • This can enhance domain resolution speeds and reliability.

                                                                  Adjusting DNS settings can lead to faster and more stable connections.

                                                                  6. Disable Crossplay

                                                                    Cross-platform features might introduce connectivity issues:

                                                                    • In the game’s ‘Options’ menu, navigate to ‘Gameplay’.
                                                                    • Set ‘Crossplay’ to ‘Off’.
                                                                    • Save changes and restart the game.

                                                                    Disabling crossplay can simplify matchmaking and reduce errors.

                                                                    7. Verify Game Files

                                                                      Corrupted game files can hinder server connections:

                                                                      • For Steam users:
                                                                        • Right-click on Helldivers 2 in your library.
                                                                        • Select ‘Properties’ > ‘Local Files’ > ‘Verify Integrity of Game Files’.
                                                                      • This process will identify and replace any corrupted files.

                                                                      Ensuring game files are intact can resolve unexpected errors.

                                                                      8. Contact Support

                                                                        If issues persist after attempting the above solutions:

                                                                        • Reach out to Helldivers 2 support through official channels.
                                                                        • Provide detailed information about the error and steps you’ve taken.

                                                                        Direct support can offer tailored solutions to your problem.

                                                                        For a visual guide on resolving server connection issues, consider watching the following video:


                                                                        Resolving “Quickplay Not Working” in Helldivers 2

                                                                        Experiencing issues with the Quickplay feature in Helldivers 2 can hinder your ability to join multiplayer games seamlessly. To address this problem, consider the following solutions:

                                                                        1. Manually Connect with Friends

                                                                          Instead of relying solely on Quickplay, establish connections through direct invitations:

                                                                          • Use the platform’s friend system or Helldivers 2‘s in-game friend code feature to add friends.
                                                                          • Once added, invite friends directly to your game session or join theirs.

                                                                          This method can bypass Quickplay issues by creating a direct link between players.

                                                                          2. Adjust Crossplay Settings

                                                                            Cross-platform play can sometimes affect matchmaking:

                                                                            • Navigate to ‘Options’ > ‘Gameplay’ in the game menu.
                                                                            • Toggle the ‘Crossplay’ setting:
                                                                              • If enabled, try disabling it to limit matchmaking to your platform.
                                                                              • If disabled, enable it to expand the pool of potential players.
                                                                            • Save the changes and restart the game.

                                                                            Adjusting this setting can influence matchmaking efficiency.

                                                                            3. Persistently Retry Quickplay

                                                                              Sometimes, repeated attempts can yield success:

                                                                              • Select Quickplay multiple times, as server availability can fluctuate.
                                                                              • Be patient, as persistence may lead to a successful connection.

                                                                              This approach can be effective during peak gaming hours.

                                                                              4. Restart the Game and System

                                                                                A fresh start can resolve temporary glitches:

                                                                                • Close Helldivers 2 completely.
                                                                                • Restart your gaming device.
                                                                                • Relaunch the game and attempt Quickplay again.

                                                                                This basic troubleshooting step can clear minor issues.

                                                                                For a visual guide on resolving Quickplay issues, consider watching the following video:


                                                                                Additional Tips to Enhance the Multiplayer Experience

                                                                                Enhancing your Helldivers 2 multiplayer experience involves several proactive steps:

                                                                                Regularly Update the Game

                                                                                  Keeping Helldivers 2 updated ensures access to the latest features and bug fixes.

                                                                                  1. For PC (Steam):
                                                                                    • Open Steam and navigate to your Library.
                                                                                    • Right-click on Helldivers 2 and select ‘Properties’.
                                                                                    • In the ‘Updates’ tab, ensure ‘Always keep this game updated’ is selected.
                                                                                  2. For PlayStation 5:
                                                                                    • Highlight Helldivers 2 on the home screen.
                                                                                    • Press the ‘Options’ button and select ‘Check for Updates’.
                                                                                  3. Verify Game File Integrity

                                                                                  Corrupted or missing files can hinder performance. Verifying integrity can resolve such issues.

                                                                                  • In Steam:
                                                                                    • Right-click Helldivers 2 in your Library and choose ‘Properties’.
                                                                                    • Go to the ‘Local Files’ tab and click ‘Verify Integrity of Game Files’.
                                                                                  • Manage Firewall and Antivirus Settings

                                                                                  Security software might block game connections. Adjust settings to prevent this.

                                                                                  • Temporarily Disable Software:
                                                                                    • Turn off your firewall or antivirus briefly to see if it resolves connection issues.
                                                                                  • Add Exceptions:
                                                                                    • Include Helldivers 2 and related services like nProtect GameGuard in your firewall or antivirus exceptions list.
                                                                                  • Consult Official Support Channels

                                                                                  For persistent issues or community advice, utilize official resources:

                                                                                  1. Steam Community Forums: Engage with other players and find solutions.
                                                                                  2. Official Discord Server: Join for real-time support and updates.
                                                                                  3. Developer’s Website: Access news, patches, and direct support.

                                                                                  Key Takeaways

                                                                                  • Disable Crossplay: Turning off cross-platform play can resolve certain connectivity issues.
                                                                                  • Adjust Matchmaking Settings: Setting matchmaking privacy to ‘Public’ can enhance the chances of successful connections.
                                                                                  • Restart Devices: A simple restart of the game and gaming system can clear temporary glitches.
                                                                                  • Manual Game Joining: Selecting missions and joining active games can bypass Quickplay issues.
                                                                                  • Deploy SOS Beacons: Initiating an SOS beacon during solo missions can invite other players to join.
                                                                                  • Verify Game Files: Ensuring the integrity of game files can prevent and resolve connection problems.
                                                                                  • Check for Updates: Regularly updating the game ensures that known issues are addressed promptly.

                                                                                  Frequently Asked Questions (FAQs)

                                                                                  Why am I unable to join my friend’s game in Helldivers 2?

                                                                                  This issue can arise due to crossplay settings, network configurations, or game version mismatches. Disabling crossplay and ensuring both players have the latest game updates can help.

                                                                                  What should I do if I receive a ‘Failed to Join Game Lobby’ error?

                                                                                  Try disabling crossplay, setting matchmaking privacy to ‘Public’, and restarting the game. If the problem persists, manually joining games or verifying game files may resolve the issue.

                                                                                  How can I fix Quickplay not working in Helldivers 2?

                                                                                  Manually connecting with friends, adjusting crossplay settings, and persistently retrying Quickplay can help. Restarting the game and system may also resolve temporary glitches.

                                                                                  Why does Helldivers 2 keep disconnecting from the server?

                                                                                  Server disconnections can result from unstable internet connections, server overloads, or firewall settings. Restarting your router, using a wired connection, and configuring firewall exceptions for the game can improve stability.

                                                                                  Is there a way to improve matchmaking in Helldivers 2?

                                                                                  Ensuring matchmaking privacy is set to ‘Public’, disabling crossplay, and manually selecting missions can enhance matchmaking experiences.

                                                                                  How do I deploy an SOS beacon in Helldivers 2?

                                                                                  During a solo mission, access the in-game menu to deploy an SOS beacon. This action signals other players to join your session.

                                                                                  What steps should I take if verifying game files doesn’t resolve connection issues?

                                                                                  If verifying game files doesn’t help, consider reinstalling the game, checking for system updates, and reaching out to Helldivers 2 support for further assistance.

                                                                                  How can I fix the “Failed to Join Game Lobby” error in Helldivers 2?

                                                                                  Try restarting the game and your system, check your internet connection, and ensure that your game is updated to the latest version.

                                                                                  Why am I unable to send or accept friend requests in Helldivers 2

                                                                                  Ensure both you and your friend have crossplay enabled, use the correct friend codes, and check your platform’s privacy settings.

                                                                                  What should I do if crossplay isn’t working between PS5 and PC?

                                                                                  Verify that crossplay is enabled in the game’s settings, restart the game and your devices, and attempt to send friend requests multiple times.

                                                                                  How can I resolve matchmaking issues in Helldivers 2?

                                                                                  Disable and then re-enable crossplay, persistently retry quickplay, or connect manually with friends using platform features.

                                                                                  Are there any official resources for troubleshooting Helldivers 2 multiplayer problems?

                                                                                  Yes, consult the official Helldivers 2 forums and support channels for the latest updates and solutions.